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What Is Automation and How BPA Helps Your Business

The inefficient, manual, repetitive task is ingrained into the day-to-day operations of most businesses. It manifests ...

Justin Kobel
Posted by Justin Kobel
What Is Automation and How BPA Helps Your Business

In today's fast-paced business landscape, staying ahead of the competition requires efficient and effective solutions. According to Microsoft’s Work Trend Index, nearly 70% of employee report that they don’t have sufficient time in the day to focus on “work”, with more time being spent Communicating than Creating.

Microsoft 365 Copilot is designed, with Microsoft’s cloud trust platform at its core, to allow for employees to both be more productive, reduce the time spent searching for information, performing mundane tasks, and other low-value activities.


The inefficient, manual, repetitive task is ingrained into the day-to-day operations of most businesses.  It manifests itself in a variety of ways. 

Common Scenarios: 

  • The cutting and pasting of data from one report into a spreadsheet in order to produce "the real" report

  • The upkeep and use of an obsolete system or software “because it contains valuable information”

  • The laborious reconciliation of timesheets, billings, expenses or “non-accounting” data

  • Unsecured paper/document-based messaging or communication workflows

Closeup portrait young woman with glasses scratching head, thinking daydreaming deeply about something, looking up, isolated white background. Human facial expression emotions, feelings, body languageWhen pressed for an answer as to why businesses continue to spend valuable work hours and risk security leaks on these types of processes, the typical response is,

“Well, it’s what we’ve always done.”

No business finds itself completely overwhelmed with inefficient and unsecured processes overnight, which is why many companies don’t realize they have a problem. 

Many are too consumed with the “day-to-day;” they find themselves constantly “busy” but not “productive.”

In reality, businesses grow into a state of inefficiency because of a culmination of tiny processes that were necessary as the business was growing and evolving, but that are now no longer helping and instead inhibiting the growth of the organization.

Many companies don't fully realize the source of their problem and add new systems (i.e., hardware, software, or personnel) to compensate.  Unfortunately, this does not address the issue most of the time. Typically, it compounds the issue with another level of complexity as the cycle begins anew.

Sara Angeles of the Business Daily News wrote,

“Each product, service or solution may function perfectly well on its own,
but if unsystematically combined, operational chaos is likely to ensue.

This is because the more technologies a business implements, the more complicated systems become
and the bigger the headaches they will likely cause in the long run.”


What is automation?

Luckily, there is a solution.  Businesses can improve productivity with Business Process Automation services that streamline and simplify complex, repetitive, inefficient or unsecured tasks.  

BPA can use less technology but get better and more consistent results, making operations less complicated, more efficient, and more secure.


The benefits of Business Process Automation are numerous:

  • Saves time and money
    Improper tracking of approvals, failures to bill for services in a timely fashion, and “human errors” are all avoidable obstacles to cash flow and profitability.  IT automation can eliminate the “human factor” and free your employees to be more productive and successful.

  • Streamlines communication
    Missed emails, lost sticky notes and forgotten conversations can have a tremendous negative impact on the success of your operations. BPA can streamline and organize both your internal and client communications.

  • Offers increased security
    Not all documents or communications should leave the premise or be shared with clients.  BPA can reduce and eliminate the accidental or deliberate sharing of private information.

  • Increases productivity
    BPA can complete repetitive tasks and reclaim lost hours: providing “extra days” in the week without adding staff.

  • Allows employees to focus on what’s important
    BPA can free employees to spend less time on “busy work” and more time on the tasks that make an impact on the health of the organization.


Learn the total economic impact of Power Platform automation in the latest Forrester Report

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