It’s critical for users to not only adopt new services, but also to embrace those services and use them as part of their natural rhythm of work.
With cloud-based tools, the change doesn’t just occur once, but requires continual adaptation to an ever-evolving suite of modern workplace tools. Continual change requires continuous improvement.
Our deep technical expertise coupled with proven change management practices allows us to partner with your organization to provide a connected, engaging, and productive workforce.
Recent studies show that organizations are six times more likely to meet or exceed business objectives when effective change management is in place.
• Increase probability of project success.
• Manage employee resistance to change.
• Capture people-dependent ROI.
• Build change competency for the long-term organizationally.
• Introduce Adoption and Change Management concepts
• Measure maturity level of organizational competencies.
• Define the change and identify stakeholder groups and personas.
• Identify areas of resistance and risk and review mitigation options.
• Define metrics to gauge adoption and define success criteria.
• Plan communications through various media and on the right schedule.
• Plan live, virtual, and self-service training to drive awareness and knowledge.
• Drive adoption with pilots, gamification, and recognition.
• Help you build and educate your champions in a shared community space.
• Map out training methods and schedule.
• Deliver live training to champions, power users, people managers, and end users.
• Measure to gauge effectiveness and reinforce to narrow adoption gaps.
• Identify people and processes for long-term change management once the KiZAN engagement is complete.
Service configuration and guided pilots help your organization to understand and adopt Teams, either as a new tool or replacement for Skype, GoToMeeting, WebEx, or other communication tools.
This jumpstart will define a current and future collaboration, a configuration review, an interactive workshop, information architecture, governance reviews, and ideas for optimal tools adoption.
Let us work alongside your team to gather the requirements that define your organizations current Change Climate and understand how your employees work with one another today.
Assist customers to implement productivity insights, knowledge topics, and learning/skills growth with a workplace insights and analytics quick start.
Assess your current deployment and identify adoption and knowledge gaps to deepen the adoption of M365 modern workplace tools, extend Teams as a platform for apps, and keep up to date with the latest & greatest.
Navigate hybrid work by leveraging ProSci Change Management and the Microsoft Service Adoption Framework principles to help your employees be aware of and benefit from communities in Yammer.