ServiceMaster is a Fortune 1000 company headquartered in Memphis, TN that provides residential and commercial services under several widely recognized brands, such as Terminix, American Home Shield, ServiceMaster Clean, ServiceMaster Restore, Merry Maids, AmeriSpec and Furniture Medic.
ServiceMaster was seeking a solution to provide real-time insight into vast streams of data collected through multiple line of business applications, call center operations, web sites and third-party services in order gain immediate visibility of the relationship between operations and sales performance.