KiZAN Careers

Collaborate with support desk teams to strengthen their understanding of legal industry needs. Work with product teams to refine offerings based on client patterns and feedback. Operate with a proactive, startup-style mindset to help develop processes, playbooks, and standards Required Qualifications Significant hands-on experience in IT infrastructure, systems administration, or technical account management (typically 10+ years). Deep familiarity with Microsoft technologies including Windows Server, Microsoft 365, Azure, and hybrid environments. Experience with systems management and automation platforms such as endpoint or systems management tools. Exceptional communication skills with ability to build trust across technical and non-technical audiences. Strong client-service orientation and accountability mindset. Ability to travel approximately 20%, including on-site client visits. Preferred Qualifications Direct experience working within or alongside a law firm environment. Exposure to Microsoft Copilot Studio or related AI platforms

Identity

Understand client’s business needs and objectives and help translate them into project requirements Identify opportunities to increase customer satisfaction and deepen client relationships. Project Delivery & Execution Follow PMO processes with minimal supervision. Create, execute, and adjust project work plans to meet changing needs and requirements. Assign resources, manage schedules, and allocate team responsibilities. Manage day-to-day operational aspects of projects, including scope, deliverables, budgets, and time tracking. Track team hours and expenses to ensure accurate reporting and billing. Resolve or escalate project issues in a timely and effective manner. Minimize risk and exposure for KiZAN and clients throughout project lifecycle. Ensure quality and adherence to methodology via engagement reviews and documentation. Team Leadership & Development Motivate project teams to work collaboratively and efficiently

Perform Teams and OneDrive migrations, including planning, execution, validation, and post-migration support Troubleshoot complex SharePoint and Microsoft 365 issues across hybrid and cloud environments Platform Administration & Governance Provide advanced SharePoint administration and management, including permissions, site structures, hub sites, and lifecycle management Ensure alignment with governance, compliance, and security best practices Utilize SharePoint Advanced Management governance solution modules and configuration Client Engagement & Leadership Serve as a technical lead on engagements, providing guidance and mentorship to junior consultants Support pre-sales activities including solution design, scoping, and effort estimation when needed Produce clear technical documentation, runbooks, and client deliverables _______________ Required Skills & Experience 7+ years of hands-on experience with SharePoint (on-premises and SharePoint Online) Strong experience performing SharePoint migrations, including: On-premise to SharePoint Online Tenant-to-tenant migrations Proven expertise with Teams and OneDrive tenant-to-tenant migrations Deep knowledge of SharePoint architecture, including: Information architecture Hub sites and site collections Permissions and security models Governance and compliance Experience with SharePoint Advanced Management governance solution modules and configuration Strong understanding of Microsoft 365 services and integrations Experience using third-party migration tools (e.g., ShareGate, Quest, BitTitan, AvePoint, or similar) Ability to lead technical discussions with both technical and non-technical stakeholders Preferred Qualifications Experience in a consulting or professional services environment SharePoint architecture experience Microsoft 365 or SharePoint certifications PowerShell scripting experience for administration or migrations Experience with SharePoint Advanced Management Familiarity with Microsoft Purview, retention, and compliance features Strong client-facing and communication skills Self-directed with excellent time and task management abilities Detail-oriented with a focus on quality and accuracy Comfortable leading complex technical engagements independently Collaborative mindset with the ability to mentor others Benefits We invest in our people because they are our greatest asset. Our benefits include: Health & Wellness: Comprehensive medical, dental, and vision coverage. Future-Ready Retirement: Employer-sponsored 401(k) with company contributions. Security & Protection: Company-paid life insurance and disability coverage. Generous PTO: Ample vacation, 8 paid holidays, and a floating holiday. Professional Growth: Access to cutting-edge technologies, certifications, and career development through Microsoft partnerships. About KiZAN At KiZAN, we don’t just deliver technology—we transform it into a strategic advantage. As a premier Microsoft Gold Partner and elite provider of Professional and Managed Services, we empower regional, national, and global enterprises to innovate, connect, and thrive