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Dynamics 365 for Customer Engagement

Turn relationships into revenue

Go beyond sales force automation by bringing digital intelligence into each deal to better predict your customer’s needs.  Using Dynamics 365 for Sales, Marketing, and Customer Service, KiZAN and Dynamics 365 enable your organization to provide full customer lifecycle experiences, which delivers the personal attention to build relationships and revenue

 

  • Marketing and campaign management

    Generate leads across multiple channels, while improving your marketing ROI. Better align sales and marketing with a unified platform, automating lead scoring and tracking across your marketing and sales departments. 
  • Focus and act on the right priorities

    Take action with confidence. Derive meaningful intelligence from large amounts of complex data to provide marketing, sales and customer service with contextual, actionable insights that are easy to understand.
  • Foster customer relationships through authentic, personal engagement

    Unify your sales experience around relationships. With relationship-centered insights, you’ll deliver the personal engagement that your customers demand.
  • Spend more time selling and less time on administration

    Increase revenue, boost productivity, gain key insights, and reduce costs when you automate your sales processes through a highly intuitive interface and Microsoft Office-embedded capabilities.
  • Create a culture that nurtures success

    Accelerate your customer-facing operation's performance with real-time analytics based on historical data and predictive information. Inspire, onboard, coach, and motivate your customer to achieve more.
  • Meet customer service expectations

    Deliver the service experience your customers expect, in multiple channels. Dynamics 365 for Customer Service keeps your customers happy and adds value to their relationship with your brand by delivering the service insights your team needs to take the right actions and provide relevant answers 

It's About Data, Not Assumptions ebook Are you listening to what your data is trying to tell you?
Learn more in our free ebook! 
It's About Data, Not Assumptions
[How to win customers & increase profits]

 

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